About Zurusmart
Redefining Customer Experience through Technology, Empathy, and Excellence.
Who We Are
Zurusmart is a modern customer care outsourcing company delivering exceptional support services for global brands.
From live chat and email management to multilingual voice support and SaaS helpdesk automation — we help businesses connect with their customers in meaningful ways.
Founded with the mission to make world-class customer care accessible to all, Zurusmart brings together cutting-edge technology and a talented team of professionals who believe that great support is human at its core.
Our Philosophy
Our Mission
To empower businesses with reliable, scalable, and customer-centric outsourcing solutions that build loyalty and trust.
Our Vision
To become a global leader in smart customer care by combining innovation, empathy, and seamless human-AI collaboration.
Our Values
Integrity, accountability, teamwork, and continuous growth define every interaction — inside and outside Zurusmart.
Our Leadership Team
Aisha Khan
Founder & CEO
Visionary leader focused on building global support ecosystems powered by technology and empathy.
Omar Raza
Head of Operations
Specialist in scaling teams, process automation, and ensuring client satisfaction across every project.
Sara Malik
Director of Client Success
Drives customer experience excellence through insights, empathy, and continuous innovation.
Join the Zurusmart Journey
Whether you’re a startup seeking customer care or a professional looking to grow your career — Zurusmart welcomes you.
Contact Us